New Collection - Summer 2026 is here
Aura

Frequently Asked Questions

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What payment methods do you accept?

We currently accept Cash on Delivery on all orders. Card payments are coming soon.

How long does delivery take?

Orders are delivered within 2–5 business days across Egypt, depending on your governorate.

Is shipping free?

All orders currently qualify for free shipping.

Can I return or exchange an item?

Yes, you can return unworn items within 14 days of delivery. See our Returns & Exchanges page for details.

How do I know what size to order?

Check our Size Guide for detailed measurements, or the size guide on the product page if the item has its own chart.

How can I track my order?

Once logged in, visit My Orders in your account to see the current status of any order.